Question 1

Does Sociaphase require long-term contracts?

Accepted Answer

No. Sociaphase starts every new client relationship with a 3-month pilot period with a 30-day exit clause. After the pilot, clients move to flexible rolling agreements. No 12-month lock-ins.

Question 2

How much time will I spend managing Sociaphase?

Accepted Answer

Less than 2 hours per month. Sociaphase visits your location once a month to batch-shoot all content. Clients approve a full month of content in approximately 10 minutes via a simple mobile dashboard.

Question 3

How does Sociaphase handle Bill 96 and bilingual content in Quebec?

Accepted Answer

All French copy is written or vetted by native Quebecois writers. Sociaphase does not use automated translation tools like Google Translate or DeepL. All content is OQLF compliant and culturally relevant to both French and English-speaking Montreal audiences.

Question 4

Does Sociaphase use AI to create fake images or videos?

Accepted Answer

Never. All footage is real and shot on-site at the client's business. AI is used only as a production assistant for tasks like caption generation, noise removal, video resizing, and hook writing. Sociaphase never uses synthetic avatars, AI-generated fake product imagery, or robotic text-to-speech voices.

Question 5

What does Sociaphase's monthly retainer include?

Accepted Answer

The retainer covers strategy, on-site content creation, professional editing, copywriting, and scheduling. Paid ad spend (Meta, Google) is always billed separately and goes directly to the platform. No hidden fees or surprise line items.

Question 6

Does Sociaphase work with medical and wellness clinics?

Accepted Answer

Yes. Sociaphase uses a compliance checklist for all clinic content — no unauthorized medical claims, full patient privacy protection, and clinically accurate educational copy reviewed before publishing. Experience with Collège des médecins and Ordre des dentistes requirements.

Question 7

How much does Sociaphase charge for social media management in Montreal?

Accepted Answer

Social media management starts at $350 CAD per month for the Starter package (12 posts, graphics, bilingual captions). The Growth package starts at $700 CAD per month and includes reels, strategy, and Meta ad management. Website projects start from $1,200 CAD.

Question 8

Does Sociaphase serve businesses outside Montreal?

Accepted Answer

Yes. Sociaphase serves clients across Canada from its Montreal studio, and US clients from its Miami base. The team is fully remote-capable for social media strategy, content, and web projects.

Question 9

What industries does Sociaphase work with?

Accepted Answer

Sociaphase primarily works with medical clinics, wellness practices, restaurants, salons, beauty businesses, boutiques, retail stores, and local service businesses. The team has specific experience with healthcare compliance requirements in Quebec.

Question 10

How does Sociaphase measure results — not just likes and followers?

Accepted Answer

Sociaphase reports on conversion metrics tied to business outcomes: booking clicks for clinics and salons, reservation links for restaurants, promo code usage and foot traffic signals for boutiques. Monthly reports focus on actions that impact revenue, not vanity metrics.

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